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Open innovation interactive catalogue

FERRERO

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Average rating: 4.7
Region
Piedmont

Sector
Food

Mode
Private

Contact information (website, SM, other)

Criteria of innovation
Innovation of product, service, and use; Process and organizational innovation; Business model innovation; Technological innovation

Keywords
Food, Community, Prototype, Internationalization, Applied Research

How the company was founded

The company was established in 1948 and now is one of the largest producers of chocolate confectionery in the world.


What type of company it is

it is a worldly renown company specialised in the production of chocolate confectionery, cookies, candy bars and similar scaffolding products.


Which open innovation practice are you describing

Establishing several Open Innovation Centres all world over helps Ferrero achieve its business goals and innovation of process and products. Moreover, this plugs Ferrero into communities and puts together some of the top food scientists, formulators and professionals. These top innovators bring variety experiences also help the company more cohesively plan and conduct R&D. These open innovation centres include employees already working with the company, but also add more voices to the company’s discussions.


Why it was successful

These centres allow very specific research and product development for different Ferrero consumers which may have different preferences in terms of taste, ingredients and manufacturing processes where the company’s branches are based (Asia, America, Europe etc.) so to design products better targeted for each region. Bringing together external food scientists and employees to work on common issues can only improve the company’s efficiency and product quality


Who is the target group of the solution

Any company which wishes to reflect its unique heritage and provide an opportunity to create greater synergies among its teams and its consumers.


What is the portability of the practice and are there any transversal aspects for application across other sectors

The practice can be exported, being based on the synergic approach between company experience and external fetching of ideas and consumers’ feedback.